General Q & A

To become a member, you must provide a valid contact number and an email address
Registration is completely free. Although you have to pay the Auction participation fee.
1. Participants must be done KYC compliance.
2. EMD must be paid as per stipulated time-bound.
3. e-Auction Participation Form (Terms and Conditions) has been submitted with duly signed.
4. Auction Participation Fee
The security deposit (Earnest money deposit) is collected in advance via RTGS or in form of a Demand Draft at our registered office. Which will be adjusted with your final payments directly with the seller It will be stands forfeited if you failed to fulfill the auction terms and conditions.
EMD deposit is 10% of the salvage Bid amount.
No. The bid amount ONLY includes the basic price you are willing to pay for the material (Taxes Extra). Auction fees, documentation fees, and transportation costs are NOT INCLUDED in the bid and will be added.
Yes, if you are not the highest bidder.
No, if you win an auction and then decide not to go through with the purchase, your security deposit will not be refunded.
If you are not in the top 3 bidders, you will get the refund within 7 working days. We will hold the surety deposit of 2nd and 3rd top bidders for 15 to 20 days and they may be asked to honour the deal in that time.
e-Auction Participation form is an agreement between Seller/Customer/Insurer and TradeMax Auction, which contains pre-approved/confirmed all the details of the subject material along with all the terms and conditions regarding Auction, lifting goods and payments.
The lifting time period is completely situational and may vary with material category.
Other than the security Deposit/EMD amount, you are requested to pay balance amount directly to the purchaser. Security Deposit/EMD will be adjusted in the final payments.
No. At the time of e-Auction or providing your offer, firm name or GST No. is not required although you may be asked to provide it at the time of billing by the seller, this is completely situational and vary from the case to case.

Technical Q & A

After completing all required formalities of participation, Your User ID will be activated for the bidding. Then you can see the current bid amount and you can place your bid by increasing the minimum increment amount.
You can bid multiple times until you are not the highest bidder.
Each auction has a “Time Left” indicator at the top of the auction box. This will inform you how long time remains to place your bid.
No, When You are placing Bid there is a ‘BID’ button and then the ‘RECONFIRM’ button Once a bid is placed, it cannot be canceled or reduced in any way. Make sure that you are confident in your bid before you place it. If you end up winning the bid that you placed by accident, you will be responsible for the auctioned material and completing the sale.
The minimum Increment is the amount that you need to add to the current maximum price to make your price/offer/bid at the higher side.
Your bid status will be visible to you all the time during the e-Bidding event in the e-Auction box.